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Protecting lives. One response at a time.

We believe every South African deserves fast, reliable emergency cover — not just those who can afford top-tier medical aid. Loyalty Life makes that possible.

OUR MISSION

Emergency response for every South African.

Loyalty Life Management Services was founded with a single purpose — to make fast, affordable emergency medical evacuation accessible to all South Africans and their families across the SADC region.

We believe that when an emergency strikes, your cover should work instantly — no delays, no admin, no turning away. Our plans are powered by the EVAC24 platform, connecting members to over 2,000 emergency responders at the touch of a button.

Whether you're a family in Johannesburg, a truck driver on the N1, or a scholar in Limpopo — we have cover built for you.

wHAT dRIVES us

Our Values.

Speed when it counts

Emergencies don't wait. Our network activates instantly — the closest responder is dispatched the moment you press the button.

Accessible to all

Affordable premiums, simple sign-up, and cover that works across South Africa and most SADC countries — for every income level.

Transparent and trusted

FSP authorised, no hidden terms, no surprises. What you sign up for is exactly what you get — guaranteed hospital acceptance included.

Technology-first

The EVAC24 app puts emergency response in your pocket. One button. Real-time dispatch. 24/7 availability — anywhere in the SADC region.

Built for Africa

We understand the unique challenges of emergency response in Southern Africa. Our network and plans are designed for local realities.

Real people, real fast

Call us and a real person answers. We guarantee a callback within 5 minutes — because emergencies need human responses, not call centres

Our Story

From a simple idea to a national network.

Loyalty Life was founded on the belief that emergency cover should not be a luxury. Too many South Africans were being turned away from hospitals or waiting hours for emergency response — simply because they didn't have the right cover.

We set out to change that. By partnering with EVAC24 and building a network of over 2,000 emergency responders, we've created a platform that activates instantly when members need it most.

Today we serve individuals, families, schools, corporates, and fleet operators across South Africa and the SADC region — with plans built for every lifestyle and every budget.

2,000+

Medical Evacuation Responders on our network

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30+

Corporate entities trust Loyalty Life

SADC

Region coverage across Southern Africa

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2018

Founded in South Africa

Authorised & accountable.

Loyalty Life Management Services (Pty) Ltd is an authorised Financial Services Provider regulated by the Financial Sector Conduct Authority (FSCA). Our FSP licence means you can trust that every plan we offer meets the highest regulatory standards in South Africa.

228 Voortrekker Road, Monument, Krugersdorp, Gauteng, 1739

Ready to protect what matters?

Get covered today — or let us call you back in 5 minutes to find the right plan for you.
Loyalty Life Management Services (Pty) Ltd

Authorised FSP 46160

228 Voortrekker Road, Monument
Krugersdorp, Gauteng, 1739

Contact us

  • +27 87 822 1970

Loyalty Life Management Services (Pty) Ltd, an Authorised Financial Services Provider (FSP 46160), and a juristic representative of Albatross Insurance Administrators (FSP 14517).

Policies are underwritten by: Yard Insurance, a Licensed Non-Life Cell Captive Insurer & an Authorised Financial Services Provider (FSP 17704).


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